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Terms and Conditions

The Aromaboss® site provides a convenient and secure way for you to purchase Aromaboss products. Check our site often, as product availability changes periodically. We offer products for sale through Aromaboss.com to United States addresses only. Ordering Aromaboss products from our online store is quick and easy. You can shop 24 hours a day, seven days a week.
We offer standard shipping via the United States Postal Service and UPS Standard Ground Service. Your order can be delivered to any residence, P.O. Box, APO or FPO addresses Monday-Saturday. Orders shipped to business addresses will be delivered Monday-Friday.

Registration
Creating an account makes shopping easier. We'll store your billing and shipping addresses for speedier checkouts and you'll have easy access to change your address book and view your order history. You must be 13 years of age or older to register.

Privacy
The security and privacy of your personal information is extremely important to us. Aromaboss only communicates with you in about your placed order or any contest you have entered on our family of websites, unless you register to be notified about special deals. We do not share, trade or sell your information to anyone outside of Aromaboss or Aromaboss International Inc.,, our parent company, without your prior consent. We're committed to protecting the security and privacy of any personal information you provide to us, and we'll only use that information as we have described in our Privacy Policy.

Sales Tax
Aromaboss is legally required to collect sales tax in those states we are licensed to do business. Sales tax is calculated using the tax rate of the state where the product is being shipped.

Returns
If you aren't satisfied with your purchase, you are welcome to return it by mail for any reason within 60 days of purchase. Click here to download our Returns Form as a PDF document. (Download Adobe Reader for PDF viewing here). Enclose the completed form with your returned merchandise. Please allow 4-6 weeks for your return to be processed. Once the return has been processed, please allow 2 billing cycles for the credit to show up on your credit card statement. If you have a defective garment or have received an incorrect order, call Consumer Relations at 1-800 number here. Please see our full Return Policy at Aromaboss.com.

Shipping
We can accept and ship orders anytime, except weekends and holidays. Orders placed will be processed (pending credit card approval) and shipped out of our distribution center within 2-3 business days. We try to ship your order to you quickly, regardless of shipping method. Standard orders within the continental United States are shipped by the United Parcel Service (UPS) and will arrive within 7-10 business days (Monday-Friday, not including holidays). Orders to Alaska, Hawaii, APO or FPO addresses could take up to 14 days. These orders will be delivered by the United States Postal Service (USPS). Express shipments will arrive within 2-5 business days from when your order ships (Monday-Friday, not including holidays and weekends) via UPS. Please allow 2-3 days for processing of your order. Express orders placed Friday after 3:00 PM CST will not be processed until the following Monday. Express shipping is not available for shipments to Alaska, Hawaii, P.O. Boxes, APO or FPO addresses. Aromaboss currently ships only to United States and APO and FPO addresses. We do not currently ship to US territories or to international addresses.

Your Order
From the second you order to the time it arrives at your door, we like to keep you updated on the progress of your purchase. We'll send you an email confirming your order has been accepted and another when it has shipped. All you have to do is provide a valid email address when you buy. You will also receive an email notification if there are any cancellations to your order. If an item is out of stock at Aromaboss.com, you can always use the Store Locator to search your area for other retailers that carry Aromaboss products.

Tracking Your Order
When you make a purchase, you will receive a Aromaboss order number and shipment tracking number via email.

Cancellations
If an item becomes out of stock after you place your order, you will receive an email from Aromaboss detailing the item cancellation with a new order total. Currently, we do not allow customer cancellations of orders. You can return any order you get for any reason within 60 days of purchase.

Additional Terms and Conditions
PLEASE READ THE FOLLOWING ADDITIONAL TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law which Aromaboss may modify, alter or update at any time in its sole discretion and which are binding on you. If you do not agree to these terms and conditions, please do not use this site. Changes to these Terms and Conditions will not be applied retroactively.

Copyright
All content included in this site, including but not limited to text, graphics or code, is the property of Aromaboss or is licensed to Aromaboss and is Copyright 2009, Aromaboss ALL RIGHTS RESERVED. Permission is granted to electronically copy and/or print hard copy portions of this site for the sole purpose of placing an order with Aromaboss or purchasing Aromaboss products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited.

Disclaimer
THIS SITE AND THE MATERIALS AND PRODUCTS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW. THIS IS WITH THE EXCEPTION OF OUR FULL ONE-YEAR WARRANTY ON PRODUCT, DETAILED IN THE RETURN POLICY. Aromaboss DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Aromaboss DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THOSE DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Aromaboss DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Credit Card Safety in Online Transactions
WE GUARANTEE THAT YOU WILL REMAIN SAFE FROM CREDIT CARD FRAUD ON EVERY ONLINE TRANSACTION MADE AT THIS SITE. THIS MEANS YOU PAY NOTHING IF UNAUTHORIZED CHARGES ARE MADE TO YOUR CARD AS A RESULT OF SHOPPING AT OUR ONLINE STORE. UNDER THE FAIR CREDIT BILLING ACT, YOUR BANK CANNOT HOLD YOU LIABLE FOR MORE THAN $50.00 OF FRAUDULENT CHARGES. IF YOUR BANK DOES HOLD YOU LIABLE FOR ANY OF THIS $50.00, WE WILL COVER THE ENTIRE LIABILITY FOR YOU, UP TO THE FULL $50.00. WE WILL ONLY COVER THIS LIABILITY IF THE UNAUTHORIZED USE OF YOUR CREDIT CARD RESULTED THROUGH NO FAULT OF YOUR OWN FROM PURCHASES MADE WHILE USING THE SECURE SERVER. IN THE EVENT OF UNAUTHORIZED USE OF YOUR CREDIT CARD, YOU MUST NOTIFY YOUR CREDIT CARD PROVIDER IN ACCORDANCE WITH ITS REPORTING RULES AND PROCEDURES.

Limitation of Liability
Aromaboss SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE OR THE PERFORMANCE OF PRODUCTS, EVEN IF Aromaboss HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Governing Law; Arbitration
Your use of this site shall be governed in all respects by the laws of the state of North Carolina, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that any disputes between us, which cannot first be resolved informally, shall be submitted to final and binding arbitration in Greensboro, North Carolina, in accordance with the rules and procedures of the American Arbitration Association.

Order Acceptance
The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation or an offer to sell. Aromaboss reserves the right, without prior notification, to limit the order quantity of any item and/or refuse service to any customer for any reason not prohibited by law. Orders shall be deemed accepted upon your acceptance of the terms of the invoice issued with the product delivered to you.

CUSTOMER RATINGS AND REVIEWS TERMS OF USE
These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Aromaboss (the "CRR Service"). To the extent of any conflict between Aromaboss's Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service.

By submitting any content to Aromaboss, you represent and warrant that:
  • you are the sole author and owner of the intellectual property rights thereto;
  • all "moral rights" that you may have in such content have been voluntarily waived by you;
  • all content that you post is accurate;
  • you are at least 13 years old; and that
  • use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
  • that is known by you to be false, inaccurate or misleading;
  • that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • that is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • for which you were compensated or granted any consideration by any third party;
  • that includes any information that references other websites, addresses, email addresses, contact information or phone numbers; or
  • that contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Aromaboss (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of content you submitted to the CCR service or arising from a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Aromaboss a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Aromaboss's sole discretion. Aromaboss reserves the right to change, condense or delete any content on Aromaboss's website that Aromaboss deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Aromaboss does not guarantee that you will have any recourse through Aromaboss to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Aromaboss reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Aromaboss, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Aromaboss, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that Aromaboss and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

External Sites
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that Aromaboss is not responsible for the unavailability of, or the content located on or through, any External Site. You should contact the site administrator or webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.

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